Laptops for everyone

Engagement policy

The donor

The donor must agree:

• To provide devices that meet the minimum specification
• That they own the device and have authority to dispose of it.
• That upon donation they no longer have right of ownership
• That the device poses no safety or ongoing legal issues
• To perform a factory reset on the device or remove their sensitive data where possible
• That they have full responsibility for the content on the device and backing up any data
• To the following statement from PL24Reboot

PL24Reboot:

• Will make every effort to ensure that data security and privacy is maintained throughout the donation process
• Has no responsibility for data (and data loss) on the device once donated
• Will attempt to wipe devices in accordance with UK law Infosec Standard 5
• If the device data cannot be wiped, the disk containing it will be destroyed (sledgehammer)
• Has indemnity for all claims against the device
• No returns are possible once the device has been donated
• Is under no obligation to provide updates as to what happens to the device

The recipient 

The recipient must agree:

• Upon receiving the device you become the legal owner of the device. With that comes a responsibility to use it properly, repair it if it needs to be repaired, and if you would like to, insure it in case it gets lost, stolen or broken
• Upon receiving the device you have full responsibility for the content and data stored and used on the device
• If the device will be used by anyone under the age of 18, we ask that a responsible adult keep an eye on how that person is using the device because you will be responsible for that young person’s use
• You have responsibility for long-term internet data connectivity
• If something does go wrong, we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the devices; and for defective devices under the Consumer Protection Act 1987. We will only be responsible if our negligence causes death or injury, or it would otherwise be unfair for us to not be held responsible
• To the following statement from PL24Reboot 

PL24Reboot

• Are not liable for any loss or damage that you might suffer when using the device to the extent: (a) we have complied with these terms and such losses arise solely as a result of you not following our guidance in these terms, or (b) that loss or damage could not reasonably have been foreseen. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen
• We are not liable for business losses. We only supply the devices for domestic and private use.

Agency, school or other distribution partner

• Has responsibility for delivering the device, returning it if not used, and supporting the user setting up the device
• Has responsibility as a data controller for determining if personal data is required to be collected and processed in the capacity of delivering services associated with this initiative and will take steps to understand and comply with the associated obligations under Data Privacy Law 
• Has responsibility to ensure the appropriate security of data in its possession as part of this initiative

Privacy policy

PL24Reboot promise to respect the confidentiality of any personal data you share with us, to keep it safe, and to take every effort to protect your privacy. We will always be clear how, when and why we collect and process your information; we promise we will never do anything with your details that you wouldn’t reasonably expect.

We collect information in the following ways:

When you give it to us directly by getting touch, for example to make a donation or to request a device

When you give it to us indirectly by requesting a device or information via third party such as a partner agency. These independent third parties will only share your information when you have consented.

Via Social Media. Depending on your settings or the privacy notices for social media and messaging services like Facebook, WhatsApp, LinkedIn or Twitter, you might give us permission to access information from those accounts or services.

Cookies:

Our website does not use cookies or any kind of tracking or monitoring processes.

What personal information we collect and how we use it:

We will only ever capture the minimum amount of information that we need in relation to your interaction with us, such as keeping track of donated devices and to who they were distributed. We do not collect any data from under 18’s. See also our Child Protection Policy.

Data Sharing:

We do not need to share your data with any other party. However, if there is a specific requirement to do so, for example, for publicity purposes on our website or social media your written permission will be obtained.

How long we retain your information and how we keep it up to date:

For donors, we will only keep your information for as long as we need it to efficiently process your donated device. 

Partner’s information will be updated only as required to maintain an ongoing relationship.

Disclosure:

We will disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, other agreements; or to protect the rights, property, or safety of our users, or others.

How we keep your information safe and who has access to it.:

We ensure that there are appropriate physical and technical controls in place to protect your personal details. We have a duty to report certain types of personal data breaches to the relevant supervisory authority, and where feasible, we will do this within 72 hours of becoming aware of the breach. If a breach is detected and likely to result in a high risk of adversely affecting you, we will inform you without undue delay.

Your data on the donated device

We will destroy any personal data held on the device, as set out in the Engagement policy.

Our contact details:

Bob Shillito, PL24Reboot, laptops@pl24reboot.org.uk

Safeguarding & Child Protection Policy

PL24Reboot delivers devices to children and young adults through third parties such as schools, colleges, social care organisations and other agencies. These third parties also become responsible for supporting recipients in the first instance.

Where further support is required directly from PL24Reboot, we will only communicate with or assist in person with a user at the explicit request of the agency and the permission of the young person’s guardian. Any such communication will always be in the presence of the guardian.

Where publicity for PL24Reboot will help to generate further benefits for young people, stories and photographs about individuals may be considered. In this case, the explicit permission of both the agency that supports them, and their guardian will be obtained. In such cases, any young person will be identified only by their first name, or anonymously.

PL24Reboot will never hold any user login details.

Child protection statement:

PL24Reboot believes that it is always unacceptable for a child or young person to experience abuse of any kind and recognises its responsibility to safeguard the welfare of all children and young people, by a commitment to practice which protects them.

We recognise that:

• the welfare of the child/young person is paramount;
• all children, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity, have the right to equal protection from all types of harm or abuse;
• working in partnership with children, young people, their parents, carers, and their agencies is essential in promoting young people’s welfare.

We will seek to safeguard children and young people by:

• valuing them, listening to and respecting them;
• interacting with them only to the minimum level necessary to provide support, as described above.